One recurring theme that I noticed during the Maemo Summit was people apologising for not being developers. A running joke during some of the talks on the first day was people describing themselves as disabled because they were not, themselves, developers.
That's just wrong. Users should not be ashamed for being users!
I'm a developer, but I often want to be just a user. I want software to just work. I wish there was no need for bug trackers. I wish users did not need to know about source packages or patches. I want to hack because I want to, not because I need to.
Until that becomes reality (if ever), I prefer the ability to make use of my developer experience to make things better. Hence my enthusiasm for open source, bug trackers, source packages and patches.